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AcudocX is a mobile-friendly platform that gives your customers choice and enables the delivery of certified personal document translations within minutes.
SEAMLESS PROJECT MANAGEMENT
1. Customer uploads documents
Customer selects document type, extract or full translation, self-service or provider-completed, then pre-pays for the job.
2. Documents are translated
For self-service jobs, customers are guided through entering the required fields. A certified translator verifies their entries for accuracy and then revises, if necessary.
3. Files ready for download
Sensitive documents are kept away from email. Customers are instantly notified when their translations are ready for secure download from the system.
A NEW WAY TO HANDLE CERTIFIED TRANSLATIONS
AcudocX allows customers to submit their documents 24/7, with the option of completing part of the translations themselves by entering their own basic information. This streamlining of the customer process makes everyone’s experience a lot faster.
Choice of options, including entering their own information for each document in the system, saving time and hassle.
A streamlined translation workflow solution, drastically reducing the processing time of translations.
Allowing the scaling of basic personal document translation business, cutting the time of delivery, with no additional customer service or project management staff required.
a customer-centred approach
Experience a new certified translation process – completely redesigned.
Pages load quickly and smoothly. Mobile and tablet friendly, no longer do your customers have to be in front of a computer – and neither do you.
We take care of all payment and invoicing. Moreover, choose from a wide range of default templates, or add your own custom templates.
Offer your customers the latest translation tech with AcudocX’s self-service NAATI translations.
Speak to us today – we can customise the platform to suit your needs or whitelabel AcudocX.
a customer-centred approach
Experience a new certified translation process – completely redesigned.
Smooth interface
We strive to provide equal access to our customers. That’s why we set out to design a system users with little tech experience can work, without any training.
The customer workflow is guided with tips, examples, and any required translation fields have been made bilingual.
We do not take for granted the extra time customers spend preparing their documents. Our system is intuitive and simple to use, only requiring a few minutes of a customer’s time.
Smooth interface
We strive to provide equal access to our customers. That’s why we set out to design a system that users with little tech experience can work, without any training.
The customer workflow is guided with tips, examples, and any required translation fields have been made bilingual.
We do not take for granted the extra time customers spend preparing their documents. Our system is intuitive and simple to use, only requiring a few minutes of a customer’s time.
The translation and the turnaround time with the new AcudocX app was even faster than the first time! Also the cost was more than reasonable.”
James
Customer
Fast and very professional service, the translations were perfect and well presented.
Jamie
Customer
Highly recommend service, process quick and easy.
Anna
Customer
Speedy service
With AcudocX, you can guarantee less than 1 hour turnaround to your customers – from the moment they click ‘submit’ to when the translator clicks ‘complete job.’
With AcudocX, translators often finish in even less than 3 minutes per page.
We help you work faster, so customers can receive their documents sooner.
We’re introducing the fastest experience ever for personal document translations. Birth, marriage, divorce, name change certificates…
there’s no going back.
Dylan J Hartmann
Founder and Managing Director of AcudocX
All Your payments in one place
Your complete business can be run within AcudocX. Accept online customer prepayments and make refunds simply at the touch of a button.
AcudocX efficiently integrates your bookkeeping and financial systems for you – without the need for data re-entry or time wasted.
Easily edit your work
While a translator can accept and process a job without any agency input, agencies have complete oversight for each translation project, can see messaging between customer and translator and reassign jobs, if necessary.
Want to review the final certified translation? Hit the download button to see the final copy – you’ll see the exact certified, stamped document that your customer will receive.
For translations with special requirements, before completing any job, a translator can easily edit their certification statement with the built-in editor. They can then hit the regenerate button to simultaneously update all their documents.
Built-in messaging system
We don’t like losing track of emails. You shouldn’t have to either, so we’ve eliminated the unnecessary email back-and-forth. Instead, easily communicate with customers through the built-in messaging system. All communications from either a translator or agency to a customer is in the agency’s name.
You and your customer will be notified immediately of new messages, as well as status changes to a job and any pending follow ups.
Dylan J Hartmann
Founder and Managing Director of AcudocX
Secure delivery
Client needs a job quickly? We’ve got it covered. Our industry’s first, self-service template and extract translation process for customers allows you to deliver jobs in minutes.
Our self-service process guides customers through document submission with ease, including the selection of relevant fields to translate to further enable job efficiency.
Price your services
Experience the freedom of pricing that you’re used to, by setting and controlling your own prices. AcudocX charges a minor service fee to the customer, not you.
Set your pricing defaults and create individually priced services, which get updated instantly. Create a list of templates you’ll offer, and edit this list at any time.
AcudocX runs on a minimal service-fee of 5% + $1.75 which is paid by customers, allowing the basic system to be completely free of charge for LSPs and freelance translators alike.
A revolution in speed
for certified translators
LET’S TALK
AcudocX’s software-as-a-service ecosystem now allows any business to offer translations and set a profit margin per job. AcudocX boosts the convenience for people seeking a certified translation, taking care of all the administrative tasks, payment, job allocation and delivery all in the one place.
Click below to arrange a time to discuss how we can best suit our service to your needs.
Brisbane QLD 4000 Australia
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